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Dispatch and Delivery

NEXT BUSINESS DAY DELIVERY

Charles Ford offers various options for Next Business Day delivery. Please see the table below for a full list of options.

Once your order has been dispatched you will receive an email from Charles Ford containing confirmation of dispatch and a tracking number. If you registered both your email address and contact number with us at the time of purchase, you will also receive an email and an SMS from our carrier to confirm that your parcel has been collected. Another email and/or SMS will be sent out on the morning of your delivery confirming all the details associated with the delivery, including the courier's first name, the van registration and the expected delivery window, e.g. between 13:00-15:00. You will also receive a link to the carrier's website where you can monitor the progress of your delivery using the provided tracking number.

All parcels will be delivered by our carrier and will require a signature upon delivery however parcels small enough to fit through your letterbox will be posted in this way. If you are out when the carrier attempts to make the delivery you will receive a card with the carrier's contact number so a new delivery date can be scheduled.

Please note: Only purchases made before 3pm will be scheduled for Next Business Day delivery. Purchases completed after this time will be treated as having been made on the following day. Saturday and Sunday deliveries can be requested (please see details of delivery windows available in the table below), however any purchases made after 3pm on Friday will be treated as Monday purchases and will therefore be received by the customer on Tuesday.

Orders placed on Bank Holidays will be processed on the next available business day, and delivered to the customer on the following day i.e. Orders placed on Bank Holiday Monday will be processed by our team on Tuesday, and delivered to the customer by Wednesday.

 

Delivery Type Requested Arrival Time Charges

Next Business Day* Delivery for orders over £100

(UK only excluding Northern Ireland and offshore islands)

Next Day (Anytime between 09:00-19:00) FREE

Next Business Day* Delivery for orders under £100

(UK only excluding Northern Ireland and offshore islands)

Next Day (Anytime between 09:00-19:00) £5

Next Business Day* Delivery

(UK only excluding Northern Ireland and offshore islands)

By 12:00 £10
Scottish Highlands between 09:00-19:00) £12
Next Business Day* (Isle of Wight only) Isle of Wight (Anytime between 09:00-19:00) £12
Two Business Days* (Northern Ireland, Scottish Islands & Isle of Man, Channel Islands & Scilly Islands) Within Two Days (Northern Ireland, Scottish Islands & Isle of Man, Channel Islands & Scilly Islands, Scottish Highlands) £16
Next Business Day* Delivery (UK only excluding Northern Ireland and offshore islands) By 10:30 £21
Next Business Day* (Northern Ireland only) Northern Ireland (Anytime between 09:00-19:00) £21
Next Business Day* (Channel Islands only) Channel Islands (Anytime between 09:00-19:00) £21
Weekend Delivery (UK only excluding Northern Ireland and offshore islands) Saturday (Anytime between 09:00-19:00) £30
Weekend Delivery (UK only excluding Northern Ireland and offshore islands) Sunday (Anytime between 09:00-19:00) £30
Weekend Delivery (UK only excluding Northern Ireland and offshore islands) Sunday by 12:00 £36
Weekend Delivery (UK only excluding Northern Ireland and offshore islands) Saturday by 12:00 £36
Weekend Delivery (UK only excluding Northern Ireland and offshore islands) Saturday by 10:30 £41



* Next Business Day/Two Business Days refers only to deliveries between Monday-Friday

 

DIRECT DELIVERY BY BRAND


Please note that any product with the 'Shipped by Supplier' icon on its product page will be delivered directly from the related brand's distribution centre and not from Charles Ford's warehouse. This allows us to offer a more efficient service by speeding up the delivery process.